Energy Advisor

Energy Advisor

£21,528 per annum (pro rata)
FTC until 31 March 2023
Edinburgh. Blended working (home & Edinburgh office)

Closing Date: 20 May 2022

Ref: RW 869

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

The Energy Advisor role

 You will be one of three new advisors joining the Extended Hours team and will be responsible for providing energy advice to householders to motivate and enable them to take action to reduce their fuel bills, cut carbon emissions and make their homes warmer and more comfortable.  
 Your total working hours will be 27.5 hours a week on a Rota basis covering the periods of 8am-9am Monday -Friday, 4.30pm-8.30pm Monday-Friday and 9.00am-5.30pm on Saturdays. The role is home-based therefore you will be able to work remotely anywhere within Scotland. IT equipment will be provided.

What you’ll do 

 Give advice about many different aspects of loans grants and schemes within Scotland.
 Inbound and outbound calls providing excellent customer service.
 Cover a wide range of knowledge any support to all areas in Scotland.

What you’ll bring 

 Passion for delivering customer excellence whilst striving to meet daily/weekly/monthly KPI’s.
 A real passion for energy efficiency, low carbon transport and sustainable energy and the work that Energy Saving Trust does to support all our customers
 Excellent communication skills across written and verbal channels

This is an FTC position until 31 March 2023 with possible extension. We are open to flexible working patterns and blended (home and office-based) working is possible for this role.

Energy Saving Trust offers a range of benefits to all employees such as flexible working, an employee assistance programme and a wellbeing allowance. Please see our careers page for more info.

For more information and to apply please visit our website. 

Applications close on 20 May at 5pm.

To address the urgent challenges posed by the climate emergency, we need a diversity of people, experiences and ideas. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. 

If you think you may need some additional support or reasonable adjustments made to any part of the application/recruitment process, please get in touch with recruitment@est.org.uk.

Due to current restrictions on office capacity the majority of our staff are working from home. Will we be happy to discuss how we are managing this and the transition to a blended working model at the interview stage with you.

Please note that we are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Closing Date:
20/05/2022

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